Users of the NASA Socioeconomic Data and Applications Center (SEDAC) are again invited to participate in the American Customer Satisfaction Index (ACSI) survey for the NASA Earth Observing System Data and Information System (EOSDIS). The annual survey assesses user satisfaction with the data, tools, and support provided by EOSDIS data centers and services. SEDAC, which serves a wide range of basic and applied users interested in the integration of remote sensing and socioeconomic data, is one of the data centers evaluated by the survey. Survey results help to justify NASA′s continuing investment in EOSDIS data services and support, and enable SEDAC to address problems, improve data and services, and identify high priority user needs and concerns.
All SEDAC users are encouraged to participate in the survey by October 30. Users with an Earthdata user name registered with SEDAC should have received an e-mail invitation from the CFI Group on behalf of NASA, requesting participation in the survey. The questionnaire takes approximately 10–15 minutes to complete. The identity of respondents is not shared with SEDAC or NASA. Anyone who has used SEDAC data or information resources may take the survey.